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Wednesday, July 31, 2013

Update from CM headquarters

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Greetings from the Home Office,

Thank you again for your outreach to customers during this Last Chance Order period.

We experienced some systems issues last night, and based on the volumes we’re seeing, anticipate that may continue today. So we’re extending the Last Chance Order period until 12:00 noon CT Friday, August 2 through all web sites. You’ll see a notice on Personal Web Sites, creativememories.com and creativememories.ca go up this afternoon and we’ll also message via social media this afternoon.

If you experience any trouble getting orders submitted via CMOnline, you’re welcome to fax in the Last Chance Order Form on the Mapping the Mission page. Please submit fax orders by noon tomorrow, August 1, so the team has time to manually enter them. (Also, please note that due to credit card security rules, submitting orders via email isn’t an option.)

As you may imagine, it’s “all hands on deck” here in St. Cloud today, so thank you for holding your calls to Consultant Services if possible. And thank you for your unprecedented efforts to serve your customers.

Your Creative Memories Home Office Team





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